Diffra AI Privacy Policy

Diffra AI Privacy Policy

Last Updated: May 21, 2025

Overview

Welcome to Diffra AI. Your privacy is important to us. This Privacy Policy outlines how CreateAI Hong Kong Limited ("Diffra," "we," "our," or "us") collects, uses, and safeguards your information when you access our website at https://diffra.ai or engage with our services. By using our site or services, you acknowledge and consent to the practices described in this policy. If you do not agree with these terms, please refrain from using our platform.


Scope of This Policy

This policy applies to information collected:

  • Directly from you via our website or through communications such as emails and messages
  • Through our applications or tools that you download from our site
  • When you interact with our content or advertisements on third-party platforms that link to this policy This policy does not apply to data collected through:- Offline methods or other websites operated by us - Third-party websites, applications, or services that are not managed by Diffra

Children's Privacy

Our services are not designed for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us at [contact@diffra.ai], and we will promptly take appropriate action.


Information We Collect

Information You Provide

We may collect information you choose to share with us, including:

  • Your name, email address, and account credentials
  • Content that you upload or publish
  • Communications and inquiries you send to us

Information Collected Automatically

When you access our site, we may automatically collect certain information, such as:

  • IP address, browser type, and device information
  • Pages visited, session duration, and other interaction metrics
  • Cookies and similar tracking technologies

Browser Extension Privacy Supplement

This section applies to users of the Diffra browser extension (such as the version published on the Chrome Web Store).

The Diffra browser extension enhances web content by transforming static images into AI-generated dynamic videos and embedding them seamlessly into the original page. The extension only runs when explicitly triggered by the user and does not collect data in the background.

Information Collected and Processed by the Extension

  • Image Processing: When the user clicks the "Generate" button, the extension extracts selected images from the current webpage and securely uploads them to Diffra servers over HTTPS for video generation. Images are not stored locally, and no unrelated page content is accessed.
  • Login Session: The extension uses Diffra’s main platform login system solely to verify user identity and enable access to generation services. No account credentials are stored by the extension.
  • Local Preferences: To improve the experience, the extension may store local settings (such as model selection or filtering rules) in browser storage. This data is not transmitted to the server.
  • Image Loading Adjustments: To ensure proper image loading on certain websites, the extension may modify image request behavior (e.g., set appropriate headers). This does not involve collecting browsing content or personal identifiers.

User Interaction Logging

To improve product experience and video generation quality, the extension may log basic user actions within the interface (e.g., clicks on "Generate", model selection, fusion actions). These logs do not contain personal identifiers or page content, and are transmitted securely to Diffra servers for internal analysis only.

Permissions Used

The extension uses the following Chrome permissions strictly for core functionality:

  • activeTab and tabs: to identify and interact with the current webpage
  • scripting: to inject scripts that extract images and overlay videos
  • sidePanel: to render the extension’s interface in Chrome
  • cookies: to verify user login status with the Diffra platform
  • downloads and storage: to enable saving of generated results and storing preferences locally
  • declarativeNetRequest: to ensure proper image loading on sites that require referer-based access control

Security and User Control

The extension does not collect or share any sensitive personal information. All communication with Diffra servers is encrypted. Users may clear local data or disable the extension at any time to stop all plugin activity. For questions about plugin data handling, please contact us at [contact@diffra.ai].


How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To personalize your experience and deliver relevant content
  • To communicate with you about your account, updates, and promotional offers
  • To analyze usage patterns and enhance our platform's functionality
  • To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist us in operating our platform and providing services
  • In response to legal requests, such as subpoenas or court orders
  • To protect our rights, privacy, safety, or property, or that of others
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

Please note that we do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. You may manage your cookie preferences through your browser settings. Please be aware that disabling cookies may limit certain functionalities of our site.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is infallible, and we cannot guarantee the absolute security of your data.


Changes to This Policy

We may update this Privacy Policy periodically. Any modifications will be posted on this page along with the updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [contact@diffra.ai]